Shipping + Returns
Postage & Delivery
AFTA Studios offers international shipping - please note how our site includes EU tax costs in shipping cost calculations.
For full details, see Postage & Delivery Policy
Shipping Rates
UK Shipping (AFTA Studios Fulfilment)
- Large Letter - Second Class (up to 749g): £2.99
- Small Parcel 48 Tracked (up to 2kg): £3.99
- Medium Parcel - 48 Tracked (up to 5kg): £7.99
International Shipping
Rates vary by destination and order size, shown at checkout.
- EU Standard Shipping: Austria, Belgium, and other listed countries.
- Non-EU Standard Shipping: Iceland, Norway, Switzerland.
- USA: Mainland only (excludes Alaska & Hawaii).
- Australia: Excludes isolated locations like the Outback.
- Canada: Excludes isolated locations.
Please note: For international orders, customs fees, import duties, or taxes may apply.
Dispatch & Shipping Times
- UK Orders: Royal Mail, approx. 7-10 days from order date.
- International Orders: Times vary; typically 5-14 working days.
- Processing Time: 5-7 working days from order date (non-preorder items).
Returns & Exchanges
If you have questions about your order, please email us at support@aftastudios.com
Returns are accepted for unworn, unused items within 14 days of delivery. Refunds (excluding shipping) are provided as store credit or cash if requested. Exchanges are also accepted within 14 days.
Return shipping costs are the buyer’s responsibility. For faulty or incorrect items, contact us for a resolution. Full details are available here.
Tax & Customs
- EU Orders: IOSS registration covers EU taxes, so no additional VAT or customs fees upon delivery.
- Non-EU Orders: Taxes and customs duties not covered; paid by the recipient on delivery.
GPSR Compliance Information for AFTA Studios Products
We ensure all our products meet the necessary safety and regulatory requirements. Below is the GPSR documentation for our products:
Manufacturer: AFTA Studios Ltd
Address: 3 Hagley Court South, Level Street, Brierley Hill, England, DY5 1XE
Email: hello@aftastudios.com
Phone: +44 7507 326500
EU Authorised Representative: EAS Project
Email: gpsr@easproject.com
Declaration of Conformity (DoC): Available upon request.
Labelling Information: All required safety warnings, care instructions, and size details are included per market regulations.
For further information, contact hello@aftastudios.com